THE BIGGEST IS LOOKING FOR THE BEST!
Shemin Landscape Supply, a SiteOne Company, is the nation’s largest distributor of nursery, irrigation, outdoor lighting, landscape supplies, fertilizers, turf protection products, grass seed, turf care equipment, and golf course accessories.
Come grow with us! Join our team as a Customer Service Representative II at our Windor, CT location.
Job Function:
This position is focused on excellent customer service as well as day-to-day site activities: assisting customers, shipping and receiving product, delivering product and overall site maintenance.
Essential Duties:
- Yard/warehouse order taking: Provide fundamental product information to customers including pricing and availability. Locate appropriate technical assistance when necessary. Load customers.
- Customer service (may include customer check-in, invoicing, phone inquiries and other system related activities) including filling orders for customers.
- Load and unloading product for shipping and receiving.
- Maintain product and yard, including warehouse and yard merchandising.
- Verify materials against receiving documents, report discrepancies and obvious damage.
- Promote Shemin marketing efforts.
- Support all other sales and operational activities.
Skills & Qualifications:
- 1 to 3 years experience in a customer service environment
- High customer orientation with customer service skills
- Materials handling equipment experience, preferably forklift
- Ability to use scanners effectively
- Good attention to detail
- Ability to work overtime as the season requires
- Ability to perform heavy manual tasks under varying weather conditions;
- Ability to work in adverse weather conditions; both heat and cold
- Must be physically able to lift up to 50 pounds without assistance (occasionally, regularly, routinely, throughout the course of the work day)
- Must demonstrate a thorough understanding of the body mechanics associated with safe lifting techniques and knowledge of principles of strain & sprain prevention
- Perform functions of position standing approximately 95% of day
- Bilingual abilities (English/Spanish) a plus
- Solid oral and written communication skills
- High School diploma or GED
- Perform other duties as necessary
- Experience in the horticultural industry or a retail / wholesale environment is a strong plus
The information contained here is not intended to be an exhaustive list of all responsibilities, duties and qualifications required of individuals performing the job.
Benefits:
- 401k with company match
- Medical, Dental, and Life Insurance
- Paid Time Off
- Tuition Reimbursement
- 8 Paid Holidays
- Product Discounts
- Competitive Compensation
- Opportunities for advancement
We are proud to be a Drug Free Workplace and Equal Opportunity Employer.
